What Information Do We Collect?
When you register and use the 501 platform, we collect several categories of information to ensure a smooth, secure, and personalised service:
Account & Personal Information
- Full name, date of birth, and gender
- Registered email address and phone number
- Identity document copies when requested for account verification
- Delivery address information where applicable
Financial & Payment Information
- Bank account number used for deposits and withdrawals in MYR (RM)
- Transaction records including deposits, withdrawals, and betting history
- E-wallet information such as linked Touch 'n Go accounts
Device & Browser Data
- IP address, device type, operating system, and browser version
- General location data based on internet connection
- Activity logs such as pages visited, access times, and in-platform actions
How Is This Information Used?
Information collected by 501 is used exclusively for legitimate purposes directly related to delivering the platform's services to you:
- Account management: Securely registering, verifying, and maintaining user accounts
- Transaction processing: Processing deposits and withdrawals in MYR via supported local payment methods
- Platform security: Detecting and preventing fraudulent activity, unauthorised access, and account misuse
- Legal compliance: Meeting the requirements of relevant Malaysian regulators and authorities
- Service improvement: Analysing usage patterns to improve the overall user experience on the platform
- Communications: Sending users important notifications related to their account, security, and relevant promotions
501 will not use your information for any purpose beyond the scope stated above without first obtaining your explicit consent.
How Is Your Data Stored & Protected?
User data security is a top priority for the 501 platform. We implement a range of technical and organisational measures to protect your information from unauthorised access, disclosure, modification, or destruction.
- All data transmissions are protected with industry-standard SSL (Secure Socket Layer) encryption
- User passwords are stored in hashed form and cannot be read directly by anyone
- Access to the user database is restricted to authorised personnel only and is strictly monitored
- Sensitive financial information such as bank account numbers is not stored in full within our systems
- Security monitoring systems operate around the clock to detect any threats or suspicious activity
While we make every effort to protect your data, no security system can guarantee absolute protection. We therefore encourage users to take their own precautions, such as using strong passwords and keeping login credentials private.
Information Sharing & User Rights
Third-Party Sharing
501 will not sell, rent, or disclose users' personal information to third parties for marketing purposes without your consent. Information may be shared only in the following circumstances:
- With trusted payment service providers to process your MYR transactions
- With Malaysian authorities or regulatory bodies when required by law
- With technical business partners who support platform operations, subject to strict confidentiality agreements
User Rights Over Personal Data
As a 501 platform user, you have the following rights regarding your personal data:
- Right of Access: Requesting a copy of the personal information we hold about you
- Right to Rectification: Requesting corrections to any inaccurate or outdated information
- Right to Erasure: Request deletion of your account and personal data, subject to legal compliance requirements
- Right to Object: Object to the processing of your data for specific purposes
To exercise any of these rights, contact us at [email protected]. We will process your request within 30 business days. Privacy-related queries can also be directed through the FAQ.
Policy Changes & How to Contact Us
Privacy Policy Updates
501 reserves the right to update this privacy policy from time to time to reflect changes in our practices, legal requirements, or service enhancements. Users will be notified of any material changes via a prominent notice on the platform or by registered email. The date of the latest update will always be displayed at the top of this document.
Continued use of the 501 platform after any policy changes take effect will be considered acceptance of the revised privacy terms.
Contact Our Privacy Team
If you have any questions, concerns, or requests regarding 501's privacy policy or the handling of your personal data, feel free to reach out to us:
- Email: [email protected]
- Response time: Within 3 business days for privacy enquiries
Your Data Is Safe with 501
We are committed to protecting your privacy. Register with full confidence and enjoy Malaysia's premier entertainment platform. Got questions? Check out our FAQ.